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Customer Marketing Tactics to Boost Retention and Reduce Churn

Social Networks used most by B2B Marketers

Acquiring a new customer is 5x more expensive than retaining one. This reason alone is why it is imperative to have a well-rounded marketing strategy that can target the post-purchase stage–increasing retention and build loyalty. Doing so will allow for better customer service, opportunities for up- and cross-selling, and reduce churn.

Check out MarketingProfs five easy-to-implement customer marketing tactics here.

When you are ready to create, or further develop, your company’s marketing strategy, Rivet|MRO will be here to take your success to the next level!

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