ChatBolt

Chatbolt

Turn Website Traffic Into Real Conversations (and Real Opportunities)

We’re looking for beta testers for ChatBolt, PingReveal, BlogNut, QuoteDriver and ARSnap!

chatBolt - Fast, smart answers for distributor websites!

Introduction

Most chatbot tools are little more than glorified FAQ widgets.

They answer a few basic questions, frustrate visitors when conversations get more complex, and ultimately create a disconnected experience that feels generic and unhelpful.

ChatBolt is different.

ChatBolt is Rivet’s AI-powered website chatbot built specifically for industrial, electrical, plumbing, MRO, safety, HVAC, and building supply distributors — designed to become an intelligent extension of your business, not just a plug-and-play website add-on.

Instead of relying on canned responses or generic AI prompts, ChatBolt is trained using your actual business resources, including:

This allows ChatBolt to provide meaningful, context-aware responses that help visitors:

The result is a smarter, more useful website experience that feels less like interacting with a chatbot — and more like engaging with a knowledgeable member of your team.

• Instead of missed opportunities, you get real conversations!
• Instead of unanswered questions, you are provided instant support!
• Instead of passive website traffic, you get a powerful engagement and conversion tool!

What This Actually Means for You

Why More Independent Distributors Are Implementing Chatbots

Website chatbots are becoming one of the most effective ways for independent distributors to improve website performance, customer engagement, and traffic conversion.

Research shows:

  • Websites using chatbots can increase conversions by 20–30%
  • Chat-driven experiences generate 20–35% more leads
  • Businesses using chatbots report faster response times and improved engagement
  • Chatbots can reduce repetitive support workload by up to 30%

For independent distributors, this creates a major advantage:

  • Faster responses without increasing staffing
  • More opportunities captured from existing website traffic
  • Improved customer experience
  • Better lead qualification before sales follow-up

What chatBolt Does

Answers Customer Questions Instantly

ChatBolt provides real-time answers to common and high-intent questions such as:

  • Product detail
  • Services offered
  • Training details
  • Promotions
  • General company information
  • Sales contacts
 
Why this matters:
Visitors are far more likely to stay engaged when they receive immediate answers instead of waiting for callbacks or searching through multiple pages.
 

Guides Visitors to the Right Next-Step

Instead of forcing users to navigate your website on their own, ChatBolt helps guide them to:

  • Product categories
  • Service pages
  • Case studies
  • Contact forms
  • Quote request pages
  • Educational resources


Why this matters:
Reducing friction keeps visitors engaged longer and improves the likelihood they take action!

Provides 24/7 Website Support

Your website does not close after business hours — and neither should your ability to engage visitors.

ChatBolt works around the clock to:

  • Answer questions
  • Capture inquiries
  • Route leads
  • Support customers outside normal business hours

Why this matters:
You reduce missed opportunities and create a better customer experience without increasing staffing requirements!

Reduces Repetitive Work for Your Team

Many website inquiries involve the same questions repeatedly:

  • “What products do you have?”
  • “How do I request a quote?”
  • “What services do you offer?”
  • “Where are you located?”
  • “Can I schedule a call?”
 
ChatBolt helps automate these conversations.
 
Why this matters:
Your team can focus on higher-value sales conversations instead of repetitive administrative tasks!

Available in Multiple Languages


Chatbolt speaks in the language your clients do so you can communicate effectively; even if your website isn’t translated!:

  • English
  • Spanish
  • French-Canadian

Why this matters:
Communication is key to success. Show your potential customers you can service their needs in a language they can understand…literally!

Human Handoff When Needed (This functionality is still in development)

Some conversations require a human touch — especially for complex sales inquiries or account-specific discussions.

When that happens, ChatBolt:

  • Captures context first
  • Collects relevant information
  • Routes inquiries to the appropriate team or contact


Why this matters:

Your team receives more informed, actionable inquiries and can respond faster and more accurately!

Brand Safe and Fully Customizable

ChatBolt is configured around your business and your approved content.

Customization options include:

Analytics and Insights

ChatBolt also helps you better understand how visitors interact with your website

Track:

Why this matters:
Over time, these insights help improve both website performance and customer experience.

How chatBolt Works

  1. Rivet|MRO trains ChatBolt using your approved website content, FAQs, PDFs, and resources
  2. Visitors interact with ChatBolt directly on your website
  3. ChatBolt responds instantly and guides visitors to the right resources or next step

Simple to Launch

Getting started is straightforward.

What we need from you:

Technical requirements:

We will help guide you through all technical setup requirements and implementation steps to ensure ChatBolt launches smoothly on your website!

Ready to Turn Your Website Into a Lead Generation Tool

Ready to Turn Your Website Into a Sales Support tool?

If you want to improve customer engagement, capture more qualified leads, and provide faster support without increasing workload, ChatBolt is built for you.

Because your website should do more than attract visitors–it should help generate conversations, opportunities, and growth!

Contact Us for a FREE 2-Week Trial

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