ST. CHARLES, MISSOURI— Rivet|MRO has launched QuoteDriver™, an AI-powered sales support tool designed to help independent distributors improve quote follow-up, increase conversion opportunities and give salespeople more time to focus on selling.
For distributors, every quote represents a potential order. But as quote volume increases, consistent follow-up can become difficult. Salespeople get busy, customers get distracted and promising opportunities can go quiet simply because the next conversation never happens.
QuoteDriver™ helps prevent those opportunities from falling through the cracks.
Built specifically for independent industrial, electrical, MRO, safety, HVAC, plumbing and construction supply distributors, QuoteDriver™ integrates with sales representatives’ email accounts to automate timely follow-up after quotes are delivered. The system helps maintain consistent customer communication without requiring salespeople to manually manage every routine follow-up.
“Salespeople are one of the largest investments most distributors make, and their time is incredibly valuable,” said Tim Rasmussen, Principal of Rivet|MRO. “We didn’t build QuoteDriver™ to replace the salesperson. We built it to take repetitive follow-up work off their plate so they can spend more time building relationships, uncovering opportunities and closing business.”
In addition to automating follow-up, QuoteDriver™ gives sales teams greater visibility into customer engagement and responses, helping sales reps identify which opportunities may require personal attention. It also creates a more consistent, accountable follow-up process across inside sales, outside sales, and branch personnel.
“A lot can happen between sending a quote and receiving an order,” said Kristen Foth, Director of Marketing Services at Rivet|MRO. “The customer may still be interested, but following up on that quote is competing with everything else your sales team needs to accomplish during the workday. QuoteDriver™ helps keep the conversation moving while allowing the salesperson to step in personally when the opportunity calls for it.”
The goal is not simply to send more emails. QuoteDriver™ is designed to help distributors get more value from the opportunities they are already generating by improving follow-up consistency, reducing repetitive administrative work and keeping more quotes active throughout the buying process.
QuoteDriver™ is part of Rivet|MRO’s growing suite of AI-powered tools developed specifically around the sales, marketing, customer engagement and operational needs of independent distributors.
For more information about QuoteDriver™ or available trial opportunities, visit RivetMRO.com/QuoteDriver.
